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Notifications

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In the Reservations section for a reservation, click the button in the Tools column, and then click on the Notifications button.

A window will open with a list of all system and manually sent emails and SMS.

By entering an item in the Search field, you can search for messages, and by clicking the ‘’New’’ button, a new notification window opens.

In the ‘’Status’’ column, whether a notification is sent or not will be marked green for sent, red for not sent.

By clicking the button in the Details column, you can see the details of the sent messages, by clicking the ”Back to mailbox” button, you will be redirected back to the Notifications window.

You can not repeat the sending of already sent messages.


New notifications

When you wish to create a new notification, click on the ‘’New’’ button in the top left corner.

A window designated for creating a message will open. You can fill in data such as To, Cc, Bcc, while the ‘’From’’ and ‘’Subject’’ fields are not available for editing.

Note: For security issues, you can only use predefined recipients.

After that, you should choose whether to send an Email or SMS by selecting an option from the drop-down menu.

It is also necessary to select the type of notification you wish to send, and accordingly, the ‘’Subject’’ of the message will also change.

In some cases, you will already have predefined notifications, and if so, you can select a template from the next field. Current users cannot create their own templates. If you wish to create a new template, and you are a Premium or Premium Plus plan user, you need to contact us at customerservice@beerent.com.

Once you enter the message in the large Text box, you can see how the notification will look when it is received by the user, by clicking on the ‘’Preview’’ button.

If you wish to automate your message, you can use the keywords on the right to accelerate the process of creating a new message. A detailed description of all keywords can be found here.

For users of Premium and Premium Plus plans, branding of messages is also available. For this option, please contact us at customerservice@beerent.com.

Note: The character limit for a single SMS message is 160 characters, however if you include non-GSM characters such as eastern characters in SMS messages, those messages are limited to 67 characters.

Once you have finished editing, click the ‘’Send’’ button to send a notification, and if you wish to cancel the sending of the message, click on the ‘’Close’’ button.


Keywords

keywordmeaning
{AccomodationCategory} the number of stars of your accommodation
{AdultsNo} the number of adults coming to your accommodation
{AdvancedPaymentPercentage} Advance payment in percentage
{AdvancePayment}Advance payment
{AgencyAddressNumber}The address number on which the agency is located
{AgencyAddressStreet}The street address on which the agency is located
{AgencyCode}Agency code
{AgencyCountry}The country in which the agency is located
{AgencyeMail}Agency email
{AgencyFax}Agency Fax number
{AgencyID}Agency ID in Beerent
{AgencyLegalEntity}Agency Legal Entity
{AgencyMobile}Agency mobile phone number
{AgencyName}The name of the agency
{AgencyOIB}The agency OIB
{AgencyPhone}Agency phone number
{AgencyPlace}The place in which the accommodation is located
{AgencyURL}Agency web address
{AmmountPerNight}The price of an accommodation per night
{AmmountPerStay}The price of the accommodation per stay
{AvailableUnits}Number of available accommodation units
{CancellationDaysBeforeService}The minimum number of days prior to arrival when cancellation is possible  without a fee
{CancellationPercentage}The percentage you charge in case of cancellation
{ChannelCode}The code of the sales channel from which the reservation arrived
{ChannelID}The ID of the sales channel from which the reservation arrived
{ChannelLogo}The logo of the sales channel from which the reservation arrived
{ChannelName}The name of the sales channel from which the reservation arrived
{check_in_old}Guest arrival date prior to modifying the reservation
{check_out_old}Guest departure date prior to modifying the reservation
{CheckInDate}Guest arrival date
{CheckInTime}Guest arrival time
{CheckOutDate}Guest departure date
{CheckOutTime}Guest departure time
{ChildrenNo}Number of children staying in the accomodation
{Comment}Comment
{ExternalAmmount}The total amount of the reservation charged to the guest on the sales channel
{ExternalId}Reservation ID on the sales channel
{IsLastLevel}Provides information on whether the unit is room level (the value will be 1) or complex level (the value will be 0)
{Latitude}Latitude of the unit
{Longitude}Longitude of the unit
{OldAdultsNo}Number of adult guests prior to modifying the reservation
{OldAdultsNo}Number of adult guests prior to modifying the reservation
{OldAmountSum}Booking amount prior to modifying the reservation
{OldChildrenNo}Number of children staying in the accommodation prior to modifying the reservation
{OldExternalAmount}Booking amount on the sales channel prior to modifying the reservation
{OldOrderStatus}Booking status prior to modifying the reservation
{OldPetsNo}Number of pets staying in the accommodation prior to modifying the reservation
{OldPrice}The price prior to modifying the reservation
{OldQuantity}Number of nights prior to modifying the reservation
{OldTotalNo}Total number of guests prior to modifying the reservation
{OldTravelerEmail}Guest’s eMail prior to modifying the reservation
{OldTravelerName}Guest’s name prior to modifying the reservation
{OldUnitID}Unit ID prior to modifying the reservation
{Order_Id}Reservation ID in BeeRent
{OrderStatus}Reservation status
{PartnerIdOwner}Owner’s partner ID in Beerent
{PartnerIdSupplier}Supplier’s partner ID in Beerent
{PetsNo}The number of pets
{Price}The price
{PropertyAddressNumber}The address number on which the property is located
{PropertyAddressStreet}The street address on which the property is located
{PropertyCode}The code of the property
{PropertyCountry}The country in which the property is located
{PropertyID}The ID of the property
{PropertyImg}The image of the property
{PropertyName}The name of the property
{PropertyPlaceName}The place name in which the property is located
{PropertyPlacePostalCode}The postal code of the place in which the property is located
{Quantity}The number of nights
{RatePlan}The rate plan
{ResponseCode}The response code
{ServiceTypeName}The service type name
{SupplierAddressNumber}The address number of the supplier
{SupplierAddressStreet}The street address of the supplier
{SupplierCode}The code of the supplier
{SupplierCountry}The country in which the supplier lives
{SuppliereMail}The eMail of the supplier
{SupplierID}The ID of the supplier
{SupplierLegalEntity}The legal entity of the supplier
{SupplierMobile}The mobile phone number of the supplier
{SupplierName}The name of the supplier
{SupplierOIB}The OIB of the supplier
{SupplierPhone}The phone number of the supplier
{SupplierPlace}The place in which the supplier lives
{SupplierURL}The web address of the supplier
{TotalNo}Total number of guests
{TravelerBirthday}The birthday date of the guest
{TravelerComment}Guest’s comment
{TravelerEmail}The eMail of the guest
{TravelerFirstName}The name of the guest
{TravelerID}The ID of the guest
{TravelerLastName}The last name of the guest
{TravelerTel}The phone number of the guest
{Unit_Id}The ID of the unit
{Version}Version